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Name: carrieycastro
Skill Level: Senior Level
Job Status: All Types
Category:
Location: Los Gatos, Calif.

Objectives

Objective: To assist entities on a project basis, to make progress in meeting their environmental goals which may include some or all of the following: Recycle planning (residential, commercial, large event, construction), benchmarking, communication/marketing, training/outreach and measuring results.

Specialty

KEY STRENGTHS: • Highly effective negotiator with a determination to find solutions to customer needs. • Strong organizational skills particularly in planning and implementing new programs and processes • Practiced in smart and timely execution, results driven • Talented recruiter, trainer and motivator • Committed to working cooperatively with all levels of business teams Professional Experience 10-04- to 05-08 Allied Waste Industries, Inc., Milpitas, San Mateo and Fremont, CA ( District Sales Manager-Bay Area) Recruited and hired sales team of Hunters and Farmers for 30+ million dollar division. First year- restructured team of seven in a one year/month to month contract environment (highly competitive market) Key Wins- Santana Row, San Jose State University, HP Pavilion (SJ Sharks), San Jose Grand Prix, San Pedro Square, Ebay. Assisted four individuals on the team to achieve Circle of Champions (Allied company wide sales excellence recognition) status for Q2, Q3 2005 In 2006 was asked to oversee Customer Service Supervisor and Customer Service team of five in one division. Stabilized a large division of 15 reps after a management change, recruited and hired highly successful supervisor. Late in 2006 took on task of restructuring a recycle coordinator team charged with diversion in the San Mateo area. Placed individuals in geographic areas with one or more jurisdictions, they would be responsible for coordinating with city staff, commercial businesses, special event organizers, school tours of the recyclery etc. Coordinated new reporting with the JPA in San Mateo and increased communication to customers through, new website, direct mail and strategic ads for holiday schedules, recycling guidelines, the results, less complaints in the service area and a higher rating of satisfaction from the cities. 02-02 to 10-04 Premier Recycle Co/Tote-A-Shed, San Jose California (Sales & Marketing) Sold and managed sales and marketing for 5+ million dollar annual operation. • Tripled sales for recycle side of business in first year • Hired, trained very successful rep for Northern California • Performed Market study for area of operations, made adjustments for success • Re structured advertising in the Yellow Pages (Saved 10k annually and increased calls) • Pushed for new logo and labeling containers for name recognition • Began cross selling sister company where advantageous • Established and secured key relationships for long term growth • Large wins; Turner Construction, Tasei Construction, Johnstone Moyer Inc., Frazee Paint, Butterfield Electric. 98-02 Waste Management (Outside Sales, Bay Area Sales Manager) Managed a Sales team of 11 and marketing for a 20+ million dollar district Successfully implemented and maintained new sales model • 30% increase in outside sales with five outside reps • 80% save rate with three retention reps • 75% close rate on incoming calls to call center of two • Good solid success with experimental inside sales call center with two representatives As Outside Sales Representative for Construction was at 125-150% of goal after three months through first year, then was offered Sales Manager position. Key wins: Bovis Lend lease/Santana Row ½ million on billing of 3 year project, Barbaccia Construction/Palm Valley $250,000.